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Shipping Information

Contents

Ground Shipments Throughout The Continental U.S.

Most of our merchandise is shipped throughout North America via FedEx Ground, but we utilize a variety of convenient and cost effective shipping services. Typical ground service to all parts of the continental USA is between 1 and 3 days in the Western Coastal states, 3 to 4 days to the far Western states, 4 to 5 days to the Midwestern states, 5 to 7 days to the Eastern Seaboard states.

Estimated transit times from the time your order leaves Original Parts Group. Times may vary.

Outside The Contiguous U.S.A./International Shipments

Orders outside of the contiguous USA including APO and FPO must be pre-paid in US funds by Bank Check or Credit Card. OPG regularly ships to Canada, Alaska, Hawaii, Puerto Rico, UK, France, Australia, Switzerland, etc. Federal Express is used whenever possible. Shipping rates vary due to size and weight. Please call, write or fax for rates to your area. A $29.95 special handling fee will be added to all foreign orders.

NOTE: All orders outside of the contiguous USA sales are final.
NOTE: OPG requires a cashier check prepayment for truck freight items shipping internationally.

Oversized Box Shipments

A package weighing 150 lbs. or less and measuring greater than 130 inches in length and girth is classified as an “oversize” package. A charge of $69.99 per oversize package applies.

Additional Handling Surcharges

Any package that measures over 48” in length, and/or 30” in width or height, is subject to an additional handling surcharge of $12.95 per package. Unusually shaped packages such as cylinders or drums are also subject to this charge, as are unusual exterior packaging materials such as plastic or cloth.

Items That Require Truck Freight Delivery

Products that require truck freight delivery are items too large to be shipped via FedEx Ground. These are items such as fenders, hoods, etc. All truck freight orders must be prepaid. Rates begin at $120.00 and vary based on weight. Please contact our customer service department for accurate freight charges or visit our website at opgi.com.

NOTE: Freight carriers and charges are subject to change.

Drop Ship

All drop-shipped orders must be prepaid. Rates vary depending upon weight.

Damage Claims

Please inspect the merchandise in the presence of the carrier at the time of the delivery. It is the responsibility of the delivering service (FedEx Ground, etc.) to deliver the merchandise in good condition. In the unlikely event that you receive a package that has been opened or damaged, it is imperative that the driver documents this on their delivery sheet. Please report any and all damaged goods in shipments within 3 days of receipt. OPGI cannot be held responsible for damaged or missing parts without documentation on the delivery sheet and without contacting the delivering company directly. Please promptly call OPGI customer service so we may assist you with Damage Claims.

Insurance & Handling

This fee ensures that your entire order and any backordered shipments associated with that invoice will be covered with handling and packaging insurance in case of damage or loss during transit. A one-time charge will be applied to your new order.

Our Competitive Shipping Rates:

Our standard delivery rates are automatically calculated during checkout based on one simple formula: the size and weight of your purchased items. This means you get our lowest shipping rates.

Domestic Shipping Options:

Free Shipping Offer:

Items that qualify for free shipping are shipped via either FedEx Ground(1-6 business delivery), FedEx Saver(3-business day delivery), or United States Postal Service (2-9 business day delivery).

FedEx Saver:

(3-business day delivery), or United States Postal Service (2-9 business day delivery).

FedEx Ground Shipping:

U.S. only. 1-6 business days within the contiguous U.S. Delivery by the end of the business day.

FedEx Express Saver:

U.S. only. Delivery to businesses by 4:30 p.m. and to residences by 7 p.m. in 3 business days.

FedEx 2 Day:

U.S. only. Delivery by 4:30 p.m. in 2 business days to most areas (by 7 p.m. to residences).

FedEx Overnight:

U.S. only. Next-business-day delivery by 3 p.m. to most addresses; by 4:30 to rural areas.

USPS Priority Mail:

U.S. Only. Delivery in 2-5 business days typically.

International Shipping Options:

FedEx International Priority:

Delivery typically in 1, 2 or 3 business days. From the U.S. to more than 220 countries and territories.

FedEx International Economy:

Delivery typically in 2-5 business days (typically 2 or 3 business days to Canada, Mexico, and Puerto Rico). From the U.S. to more than 215 countries and territories.

USPS Priority Mail International:

Delivery typically in 6 to 10 business days. From the U.S. to more than 190 countries and territories.

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