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Return Policy

Overview of return rates & policies

Return Policy Overview

Dealer Satisfaction-Guarantee!

Parts that we reproduce are guaranteed to meet or exceed original manufacturer's specifications in fit, finish and quality. RESTOPARTS assumes no responsibility for improperly installed merchandise or misuse resulting in damage to the part.

Returning Merchandise

RESTOPARTS accepts merchandise back for exchange credit only. We do not offer cash refunds under any circumstances to stocking warehouse distributors or body shops. Merchandise will not be accepted that has been improperly installed, resulting in damage. In addition, we do not accept merchandise that has been altered or painted. If a product is defective, we will promptly replace it. Merchandise must be in its original packaging or unused box and include the original RESTOPARTS bar coded label. Please note: All merchandise returns subject to a 20% restocking fee, without exception. In addition, please also note that NON-RESTOPARTS manufactured merchandise is not returnable after 30 days.


It is the recipient's responsibility to inspect all merchandise for damage upon delivery. If the damage is due to shipment, please notify the carrier within 72 hours to insure that the carrier will be held responsible. If the damage appears to be related to defect, we will promptly replace the item(s) in question. We cannot replace "damaged in transit" merchandise unless a claim has been filed.


* Every return must be accompanied by the original invoice and our "in-house" authorization. All returns must be pre-authorized or cannot accept the package. All returns are subject to damage inspection.